Working in public relations is as exhilarating as it is demanding. I can say with assurance that no two days are alike and that a career in this field promises to keep you on your toes at every turn. Most would agree that PR is for those who prefer to create their own destinies, blaze their own trails. There’s plenty of opportunity for this in our field, and that’s why we love it, right?
Sure, but as much as PR allows us the creative freedom to come up with ideas that’ll knock the socks off of our key audiences, PR is very much a team sport. Here are the top five ways.
Teaming up with customer service
In nearly all organizations, there is a segment of the team dedicated to one audience and one audience only: the customer. Since, ultimately, it’s the job of the PR person to attract more of them, you better believe that the customer service team is a key player in the success of the PR team. No need to be a mind reader when your fellow team members are talking to the customers day in and day out; getting to know their needs, their wants, their pain points and so much more. So what do you do? Turn that information into fuel for awesome PR campaigns and strategies.
Collaborating with designers
Once you’re ready to implement a campaign idea, it’s likely that you’ll want some creative assets to go along with it. In the visual storytelling age in which we now find ourselves, having a talented graphic designer on your side is priceless. Whether it’s creating an image to add to your press release or turning facts and figures into a beautiful infographic that can be shared across the web, a graphic designer can add tremendous value to the success of a PR team.
Tapping the stats guy (or gal)
Speaking of stats, nowadays we have more and more companies with a dedicated team member (or an entire team) who simply does data all day long. This is great news for the PR team because we all know journalists love data. Everything from customer trends and company growth to website traffic and Google Analytics; the data guys and gals are on it. Another reason you want to stick by the data miners is to help show and tell the value of PR and how it’s impacting the bottom line. For more on this subject, check out the previous blog post Communicating the Value of PR: Stop Dodging, Start Measuring.
Working with in-house experts
As PR people, we’re usually fielding media requests and coordinating interviews for others. Whether you’re on an in-house PR team or on the agency side, collaboration with your internal experts and thought leaders is a must. Successful teamwork requires more than just setting up time with reporters. It means collaborating on story ideas and PR opportunities that match the person’s expertise and that align with the organization’s goals and key messages.
Cooperating with journalists
Finally, we sync up with journalists to bring value to our respective audiences. Media pitching an idea and working with a reporter to bring a story to life requires input that meets the needs of both sides. On the one hand, reporters have a story to tell. On the other, PR pros have key messages to deliver to their target audiences. The happy medium is a story that adds value and brings something new to the audience.
What are some of the other ways you see PR as being a team sport? Would love to read about them in the comments section!
Andrea Carter is a Public Relations Specialist at AWeber, a certified news junkie and an aspiring world traveler. Check out Andrea’s back story here then follow her on Twitter @SheLuvsPR and connect on LinkedIn at www.linkedin.com/in/carterandrea/.