Technology & Social Media: How They’re Revolutionizing the PR Game

As an intern and a college student, I try to be a sponge and soak up as much IMGknowledge as I can. After three years of general education classes and longing for some real world experience, I finally got to dive into public relations and marketing in school as well as in my summer internship at AWeber. With a fresh pair of eyes and a spot on the marketing team at a modern, technology driven company, I’ve been able to see what PR practices are being utilized and what seems to be becoming the new industry standard. What I’ve come to learn is that social media, other technologies, and the internet in general are rapidly changing the game.

For starters, everything is online now. This can be seen as a blessing or a curse. It’s a blessing because businesses are able to have a huge reach in areas that they could have never dreamed of before. Someone 2,000 miles away could be reading this blog post right now and that is a truly amazing thing. At the same time, however, this means that everyone and their mother can put anything they want on the internet. More content means more competition. It’s harder to get the media to accept your pitch when they’re getting 500 emails a day from other agencies and businesses.

This brings me to my next point. Creativity and innovation are key in today’s world where everyone has access to almost every article that’s ever been written with one quick Google search. Most stories have already been written. That’s why it’s important to put an 180 degree angle on whatever story you’re pitching in order to get reporters and journalists to bite at it. Run of the mill stories and articles won’t get picked up unless they are buzz-worthy and offer a new, fresh perspective.

Because of the growth of the internet, it’s important to make your online presence loud and clear. The more media outlets and social media networks you’re on, you’ll have a better chance of reaching more publics and growing you or your client’s business. As a young adult and YouTube vlogger enveloped in the online world, I see too many companies with botched social media accounts. Some seem to be made with little effort and others seem to just not fully understand what they are doing. Too many businesses don’t think with the mind’s of consumers.

Social media does need to make sense in the context of your business, but it’s also equally (if not more) important that it looks good and grabs people’s attention. For example, if you run a jewelry company, you can’t just post pictures on your Instagram account of every necklace you’ve ever made. Yes, people want to see the products you’re offering, but you need to be creative and switch it up in order to make sure you’re getting loyal followers who actually look forward to seeing the content you post each day. Post pictures of your jewelry paired with cute clothing or grouped with other accessories. Posting a funny or inspirational quote that your demographic can relate to is also a good way to change up your content. Additionally, the timing of each post is just as important to get optimum reach. Look at accounts with 100k followers for inspiration. They’re obviously doing something right.

Keeping social media in mind, a lot of newer companies are capitalizing on the fame of bloggers and Instagrammers by getting their products in the hands of these social media celebrities. By offering a free wardrobe full of new clothes to a fashion blogger along with a nice commission, these companies are making the right move. These days, people go gaga for their favorite Instagrammers and want to use/buy everything they see them use. The fact that these sponsored posts don’t feel like traditional advertisements really helps because it feels like raw, original content rather than an annoying, pushy commercial or billboard.

Although PR is still a relatively new concept and term in the business world, it’s changing and growing rapidly. Newspaper clippings are no longer the go-to measurement for success, a strong online presence has become standard, and social media has completely changed the relevance of traditional advertising. The bottom line is that nothing is ever set in stone. Tactics change constantly and it’s up to every PR professional to stay on their toes while searching for the next new way to drive awareness to their company.

Julia McNamee is the Marketing Intern at AWeber. She’s also a Corporate Communication major at Penn State, a part-time freelance makeup artist, and a YouTube vlogger. Check her out on YouTube. (www.youtube.com/jaayforever).

Shopping Gets Social: Pinterest and Instagram Updates

 

Mobile-shopping-525x600As the digital landscape has transformed the way we send, receive and seek information, online shopping has increased significantly in the last few years. Research by Wipro Digital found that in 2013, 36 percent of U.S. shoppers reported doing the majority of their shopping online, and since then, ecommerce has increased by 25 percent. Today, 61 percent of U.S. shoppers are making the majority of their purchases online. This trend will continue to grow this year. According to Wipro, 50 percent of U.S. shoppers plan to do more shopping online, while only 4 percent plan to make more in-store purchases.

On June 2, Pinterest and Instagram unveiled “Buy buttons” that allow users to purchase items they see while scrolling through Pinterest boards and Instagram feeds on their mobile devices. On Pinterest, you will now see “buyable pins,” enabling users to search for pins within a specific price range, product color and more, while buying directly through Pinterest’s mobile app. Rich pins (pins with information for ingredients and DIY projects) will also have “buy it” buttons, so users will be able to buy the list of products without leaving Pinterest.

While scrolling through Instagram, you will see ads with “Shop Now,” “Install Now,”  “Sign Up” and “Learn More” buttons. These features are an addition to Instagram’s carousel ads that launched in March and will help companies with their selling and marketing efforts on social media. For companies, these new ad features will have better targeting options based on age, location, gender, interests, places and other demographics.

Some marketers believe these new features on Pinterest and Instagram will increase brands’ conversion rates and boost engagement and sales, but others believe these features don’t help them get to know their consumers enough.

While the new buyable pins on Pinterest could significantly increase company sales and enhance the consumer experience, some people do not believe the same can be said for Instagram. Adam Padilla, creative director of BrandFire, describes the new Instagram features as “risky” and “a mistake.” As an Instagram user with over 17,000 followers, he doesn’t want to feel like he’s shopping while he scrolls through his feed. Padilla described Instagram as more of a personal experience than Pinterest and said Pinterest was similar to a marketplace like Etsy.

With these features, companies will have to be cautious and think about their digital strategies because consumers don’t want to feel like their Pinterest searches and Instagram feeds are being taken over by ads.

While some believe these updates won’t help drive sales, others believe these features will make shopping even easier with instant access to products. One thing is for sure, digital technology is changing the way we live our lives, and these new features on Pinterest and Instagram have the potential to change the way we view products and make purchases.

Megan Healy is a senior at Temple University majoring in Strategic Communication with a concentration in Public Relations and a minor in Spanish. She is an active member of Temple University’s chapter of the Public Relations Student Society of America and is an account executive for PRowl Public Relations, Temple’s student-run PR firm. She will be studying abroad in London this summer and will be graduating this December. Follow Megan on Twitter at @Meg_Healy_ and connect with her on LinkedIn at https://www.linkedin.com/in/meganhealy22.